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Here at Divan-Beds.co.uk we are a family run business and work together to strive to provide the highest quality customer service along with best quality products at unbeatable prices.
Our dedicated sales team are available to answer any questions that you may have regarding the payments, delivery or products.
We continuously monitor and compare our prices to make sure that we always offer you the best deals on your furniture needs all in one place.
Divan-Beds.co.uk also boasts complete ranges in many styles including traditional, modern and contemporary designs and our products ranges are always expanding so you can be sure you all the latest trends and styles are always included in our furniture ranges. In order to keep are prices so low, we do not operate a showroom. However, most of our products handmade at specially selected UK manufacturing depots across the UK, so as they won't come with your factory made labels. Instead, they are made to the custom requirements we have set out for them usually listed on the product page. If you require custom changes we may be able to make these upon request, however please note these will incur further charges and would need to be arranged before placing an order.
As most of our products are handmade, please note that all measurements are only approximates and can vary up to but not limited to 3 inches. If you are unsure about sizes please contact us at email@example.com before placing any orders. We advise leaving at least 3 inches extra across all sides of a bed or mattress leaving enough room to move around the bed with ease.
A lot of companies would agree on this but very few put it into action. However, many of our customers tell us that the reason they return to us is because we offer quality customer service along with an amazing range of furniture at great value. So, as a Divan-Beds.co.uk customer you can rest assured that once you have received your items our after-sales team are always on hand to provide any support you may need.
We provide all orders with an invoice sent to your email. The delivery services do not carry paperwork provided by us and we have all instruction manuals available on the website (see product page or contact us at firstname.lastname@example.org is you need a digital copy sent to you)
All prices shown on Divan-Beds.co.uk are the final price. The price you see is the price you pay. You can have peace of mind knowing that there are no hidden costs or charges. There a some post codes which will incur an extra delivery charge which will be applied automatically at the time of checkout. Click here for full delivery information.
We offer a 14 day money back guarantee on all items from the time the items are delivered to you (charges may be incurred). See our full Return Policy for more information.
All products come with a standard 12 month manufacturers warranty. This only covers manufacturing faults, nothing else - this includes any faults incurred whilst making the items. This does not cover accidental damage, wear & tear or any damages/faults which were incurred after delivery of the goods.
Particular items are covered under a 3 year manufacturers guarantee. This only covers manufacturing faults, nothing else - this includes any faults incurred whilst making the items. This does not cover accidental damage, wear & tear or any damages/faults which were incurred after delivery of the goods. Please note, some products including budget divan sets are not eligible for this guarantee. Products which have product codes beginning with 3, 4, 5, R and D are not eligible for this guarantee. We do not provide a guarantee on mattresses of any kind even if purchased with a luxury bed or other eligible product, the guarantee will be limited to the eligible product only.
For any information see our Terms and Conditions page or please email sales@Divan-Beds.co.uk.
We can price match any competitor/supplier price as long as the product and product features & services match or exceed our product and/or service. Please note, the product, its features, materials and delivery time-scales must match or exceed the quality and service we provide for a price match to be successful. For example, if competitors product is not 100% cotton OR does not contain the same fillings OR delivery times are longer OR the description does not specify these features and/or services, we cannot price match this for you. You must claim for a Price Match prior to placing an order and obtain a Price Match Coupon Code. Unfortunately, we do not price match auction sites, second hand products or websites which cannot be verified.
Please make sure you have read the above before claiming for a Price Match Coupon Code.